How do I place an online order?

Q: How do I order products online?

A:  Adding the items you would like to purchase is accomplished through a virtual shopping bag. Click the ‘Add to Bag’ button on any item and it will be put into your shopping bag.  When you are ready to complete your order simply click the ‘Checkout’ button from your shopping bag and follow the information prompts through the checkout process.  The last screen in the checkout process is a printable receipt. Following a short processing time, your order will be shipped to your specified address.

Q: What does “no contact” mean?

A: When you select “no contact” when placing your order it means I will not know who you are. Your identity is completely blocked. Because of this, I’m unable to provide any of my rewards because I don’t know who should receive them. The picture below indicates how the boxes should be checked to avoid placing a “no contact” order.

Q: If I’m using a Hostess Code, where do I place it?

The screen shot below is highlighted where the Hostess Code would need to be added.

Host Code location for Lisa's Stamp Studio online ordering rewards. Stampin' Up!

 Q: Can I save the items in my shopping bag and finish my order later? 

A: Unfortunately, at this time, you are not able to save the items in your shopping bag for a later time.  If you get interrupted during your order, your shopping bag will time out after 20 minutes of being idle and you will need to add the items to your bag again.

Q: What types of payment do you accept?

A: I can accept credit card payments made using Visa and MasterCard and Discover.

Q: How long will it take for me to receive my order?

A: When you check out, you will see the current order processing time.  In addition, you will need to add your ‘chosen shipping method’ to calculate the total time to receive your order.  After placing your order, you can check your order status and get tracking information in the ‘My Account’ area of ‘Online Ordering’.

Q: What are Stampin’ Rewards and how do I earn them?

A: The Stampin’ Rewards program provides you with FREE dollars to spend when you place a qualifying online order through my website.   Click the “Claim Rewards” button to add reward items to your shopping bag.  You can do this at any time before checking out.   Please note that you must redeem Stampin’ Rewards BEFORE checking out or you will lose them.   To view the award tiers, click the Stampin’ Rewards link at the bottom of the store page.   Certain award tiers will give you the opportunity to choose products at half off.  These products can be added to your order by clicking the “Claim at 50% off” button.   To view the exclusive products available for purchase with rewards dollars, click the Stampin’ Rewards link.

Do you have questions? No problem, contact me. I’m happy to help you!


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